Damian Walsh
Product/Interaction Designer
Based in Manchester, UK
Delivering value through informed design
I approach problem-solving methodically, developing useful solutions by understanding user needs and behaviours, as well as business objectives and technology. I believe in the value of craftsmanship that goes into creating best-in-class digital experiences and am happiest working as an individual contributor in roles where I can focus on delivering polished outputs that contribute to the success of the teams I work with.
Skills
Areas of expertise
I can help develop new products or improve existing experiences by sharing knowledge and applying abilities including:
User research
Understanding users goals and pain points using a range of methods including surveys, usability testing, competitor analysis and journey analytics to generate actionable insights.
Interaction design
Collaborating with product, content, engineering and other stakeholders as part of an iterative design process, crafting experiences that resonate with users and deliver business value.
Experimentation and testing
Developing hypotheses based on observations and measuring the impact of experiments on success metrics through intent tests, A/B testing and conversion rate optimisation (CRO).
Experience
Who I've worked with
Work
Case studies
Peace of Mind
Feedback
What people say about me
There is always a well thought through and structured body of work including scanning the market for approaches inside and outside of the car rental space that sits behind your final design output.
Your methodical approach to the delivery of your work is immaculate. Well-documented handover spec, stakeholder visibility and meticulous copy refinement mean that the output from your product is refined and strong.
You are involving the team earlier during the design process; there is a consultative element now, where there is back and forth discussion as well as a proper formalised design handover.
Damian is always available and easy to approach. He has a keen eye for details and a really good knowledge of company domains and challenges from a design point of view.